Who is responsible
Campball is operated by SNUFFLERUFF LTD, a company registered in England and Wales with company number 17569714. “We”, “us” and “our” mean SNUFFLERUFF LTD.
Our correspondence address is Snuffleruff – Suite RA01, 195–197 Wood Street, London, E17 3NU, United Kingdom. This is a correspondence address, not a visitor office or a return address unless we confirm otherwise.
SNUFFLERUFF LTD is the controller for Campball information it collects. Contact privacy@snuffleruff.com for privacy questions or rights requests. Independent organisers and external websites may be responsible for their own processing; check their notices before providing information.
Information we handle
Depending on the service you use, we handle contact and account details, correspondence, communication preferences, club affiliations, registration and eligibility details, team lists, fixtures, match results and competition records. We collect only information relevant to the activity and identify required fields at collection.
Bookings and purchases involve order, delivery, billing, transaction and refund records. Payment information is handled through the payment arrangements identified at checkout; do not send card details in a general enquiry.
Information comes from you and, where authorised, your club representative, parent or carer, officials, organisers or payment provider. Where we receive information about you indirectly, we provide the required privacy information unless a lawful exception applies.
Website delivery involves technical information such as IP address, browser details, requested pages and security or error records. The Cookie Policy explains device storage and tracking choices.
Why we use information
We use information necessary to fulfil a contract with you, or take steps you request before one, to administer registrations, memberships, orders, bookings and the services you select. Where a club rather than an individual is the contracting party, routine administration may instead rely on our legitimate interests in running the activity, balanced against individual rights.
Our legitimate interests support proportionate enquiries, eligibility checks, fixture administration, recording results, maintaining fair competition, handling complaints and protecting services. We assess necessity and the impact on people, particularly children. Financial records and disclosures required by law rely on the relevant legal obligation.
Optional promotional email updates use consent. You can withdraw it at any time. We do not treat participation or agreement to terms as marketing consent.
Health and other special-category information requires both an applicable lawful basis and an additional legal condition. We identify these in the notice for the particular collection: for example, explicit consent for an optional support request, or an applicable safeguarding condition where its legal requirements are met. Emergency use may rely on vital interests where the relevant conditions apply. These are purpose-specific bases, not interchangeable permissions.
Your communications choices
You can withdraw an interest request by contacting privacy@snuffleruff.com. You can unsubscribe from marketing using the link in the message or by contacting us. Withdrawing consent does not affect processing that was lawful before withdrawal.
A Campball choice does not subscribe you to unrelated Snuffleruff brands. Necessary replies to your request are distinct from general promotional messages. We retain a minimal opt-out record where needed to respect your wishes.
Recipients, results and publicity
Information is shared as necessary with providers supporting hosting, communications, registration, payments and administration, and with professional advisers, insurers or authorities where justified. Providers acting on our instructions must have appropriate contractual protections. Independent clubs and organisers may be separate controllers for their own activities.
Club contacts and relevant officials receive the information needed to administer participation and fixtures. We explain the recipient and purpose when information passes to an independent organiser. We do not sell personal information or give sponsors participant lists for their own marketing without an appropriate separate choice.
Competition administration can include publication of team names, fixtures, scores, tables and relevant player information. The activity notice identifies the public fields and applicable lawful basis. We minimise children’s information and do not publish contact details, emergency contacts or medical records in results.
Photography and filming notices explain the use, lawful basis and available choices for each activity. Optional consent-based publicity can be declined or withdrawn without removing unrelated participation rights. Private enquiries and safeguarding reports are not publicity material.
How long we keep information
We retain registration and membership records for the active relationship and any period needed to resolve issues, meet legal obligations or establish or defend claims. Order and financial records are retained for applicable accounting and tax requirements. Enquiries are deleted or minimised after their purpose and reasonable follow-up are complete.
Results and competition archives may be retained longer where there is a justified sporting or historical purpose, with unnecessary personal details removed and objections considered. Health and emergency-contact details are reviewed when participation ends or arrangements change. Safeguarding records follow the relevant legal, protective and claims requirements and have restricted access.
Marketing records remain while a subscription is active, with limited consent and opt-out evidence retained to demonstrate and respect choices. Technical logs are retained according to security and troubleshooting needs. The specific collection notice gives any additional retention period or criteria; contact privacy@snuffleruff.com for details applying to your records.
Security and overseas processing
We take reasonable technical and organisational measures appropriate to the information handled. No online system can promise absolute security. Do not send passwords, payment details or identity documents in an ordinary enquiry.
Where a service involves transfers outside the UK, applicable data-transfer requirements must be met, for example through an adequacy arrangement or appropriate contractual safeguards and assessments. Contact privacy@snuffleruff.com for information about the recipients and safeguards applicable to your request.
Children, support needs and sensitive records
Children have their own privacy rights. Registration arrangements identify the age and parental or carer authority required for the activity. Adults registering children must have appropriate authority, give accurate information and share the relevant privacy information in an understandable way.
Use the designated process for health, accessibility, emergency-contact or safeguarding information, rather than a public profile or general message. Access is limited to those who need the information for its stated purpose. We explain the lawful basis, additional legal condition and retention at collection.
We do not make solely automated decisions with legal or similarly significant effects about participants. Sporting eligibility and disciplinary decisions remain subject to the applicable human review procedures.
Rights, complaints and changes
Subject to applicable conditions, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. You can object to direct marketing at any time.
Contact privacy@snuffleruff.com. We may need proportionate identity verification and normally respond within one month, explaining any lawful extension. You can complain to the Information Commissioner’s Office or another competent authority where applicable. We welcome the opportunity to resolve concerns first, but this is not a condition of complaining to a regulator.
We update this notice when our practices change and provide further notice where appropriate.
